Privacy Policy
Last updated: April 14, 2026
Information We Collect
When you visit our website, place an order, submit a contact form, or apply for equipment rental, we may collect the following information:
- Name, email address, phone number, and mailing address
- Payment information (processed securely through Square)
- Equipment rental application details
- Messages and inquiries submitted through our contact form
- Browser type, IP address, and website usage data collected via cookies
How We Use Your Information
- To process and fulfill your orders and rental applications
- To respond to your inquiries and provide customer support
- To send order confirmations and shipping updates
- To improve our website and services
- To comply with legal obligations
Payment Security
All payment transactions are processed through Square, a PCI DSS Level 1 certified payment processor. We never store your full credit card information on our servers. Square handles all sensitive payment data with industry-leading security standards.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting business, provided they agree to keep your information confidential. These include:
- Square (payment processing)
- Supabase (secure data storage)
- Shipping carriers (order fulfillment)
Cookies
Our website uses cookies to enhance your browsing experience, maintain your shopping cart, and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your personal data
- Opt out of marketing communications
- Request a copy of your data in a portable format
Contact Us
If you have questions about this privacy policy or your personal data, please contact us:
Northwest Medical Supplies
1401 E. Summit St., Crown Point, IN 46307
Phone: (219) 663-4900
Email: info@nwmedsupply.com